Please email support@getyudo.com for assistance on how to return your item

MONEY BACK GUARANTEE

30-Day Refund Policy

Simply return your unwanted item within 30 days of receipt unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition.

All returns must be accompanied by a valid ali receipt or, for online returns, your dispatch confirmation email including your order reference number. You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging. Where an item is damaged or returned otherwise than as per our stated requirements above, we reserve the right to refuse redress.

We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 30 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.

Please email support@getyudo.com for assistance